Insights & Events

Congratulations to Lisa Kaas, named a Client Service All-Star by BTI Consulting Group.

According to Lisa, she works with in-house counsel “to understand and meet their priorities and working style” and to “find creative solutions, but always give realistic, practical advice free of sugarcoating.” As she says, “It’s not enough to be immediately responsive – anticipate what clients want and need and proactively provide it before they even ask.”

Being named a Client Service All-Star is a lifetime recognition. BTI calls this ranking and recognition “the hardest and most meaningful” to get. “No one gets on this list unless a top legal decision maker recognizes them, without prompt or suggestion, along with a good reason why. No law firm or attorney can pay, influence, or refer themselves. Attorneys only get on this list by outperforming everyone else.”

Lisa defends corporate clients in complex, high-value civil litigation and commercial disputes. Her clients are U.S. and multinational businesses spanning a broad range of industries, including pharmaceuticals and healthcare products, industrial and consumer products, transportation, aviation, energy, and government contracts.